✌️ More about me:
I’m a proud owner of two lively poodles, an avid matcha drinker, and someone who loves keep active with Pilates. In my downtime, I enjoy watching anime, playing Mario Kart, and listening to hip-hop and R&B. I’m also focused on expanding my cooking skills beyond the microwave.
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Education
B.A in Psychology & Communications
Location
San Diego raised, now creating in Dallas, Texas.
Resume
Cisco / Duo Security
As a Product Designer II, I've led key initiatives enhancing the user experience across the Duo Mobile application and optimizing the administrator platform, including the launch of Proximity Verification, Android Wear, and HOTP to TOTP Migration Settings. My role involves driving projects from concept to launch through comprehensive user research and cross-functional collaboration.
Supermove
At Supermove, I conducted extensive user research, including on-site client visits, to inform the design of innovative solutions. I was responsible for designing creative solutions for a complex billing engine and establishing core design patterns for the product library, while maintaining a fast-paced environment.
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Luma Health
As a Product Designer at Luma Health, I focused on enhancing the overall patient healthcare experience, notably by designing and launching Luma Health's first patient-facing chatbot for multiple platforms. I led design initiatives for patient communications, refining core design patterns and revamping appointment reminder experiences.
Endpoint Clinical
Quality, Trust, Compliance Operations Associate
As a UX/UI Designer, I was responsible for designing and maintaining the company's brand, including product style guides, icon libraries, mock-ups, and wireframes. I created high-fidelity prototypes to effectively communicate designs to stakeholders and supported business development by generating client revenue through these prototypes.
My role as a QTC Operations Associate at Endpoint Clinical involved managing the full lifecycle of controlled documents, from review and approval to training and compliance. I also enforced client system monitoring reviews, conducted controlled documentation reviews, and prepared documents for client and vendor audits
Uber Headquarters
At Uber, I served as a Legal Assistant I-II on the Employment Team, where I managed unemployment claims across the entire U.S., ensuring eligible claimants received benefits promptly. My responsibilities included determining eligibility and entitlement, reporting on claims trends, and compiling highly confidential driver partner and employee profiles for various legal processes, audits, and internal investigations.
LG Electronics
In my capacity as HR & Planning Coordinator, I supported mobile device development by managing a large inventory of test devices and flagship models, including tracking product defects prior to launch. I also facilitated cross-functional coordination for various lab activities and provided executive-level reporting on upcoming mobile devices and in-house operations
PayLease
As an intern for the Head of Business Development, I supported customer outreach initiatives and gathered user data through direct calls. My responsibilities also included managing client accounts within Salesforce, contributing to the team's sales and data management efforts.
From my collaborators:
Software Engineer
"Angela served as the sole designer for Duo Wear, Duo Mobile’s Android smart watch companion app. While initially asked to offer design critique, within weeks Angela became a subject matter expert, thoughtfully defining interactions and creating sleek, platform-specific designs for the core authentication experiences. During working sessions Angela asked thoughtful questions and offered delightful solutions. This was new territory for design and development and Angela handled the unknown with grace and poise. Thank you for going above and beyond and ensuring a high quality, on-brand experience for this new product offering!"
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Head of Mobile Engineering
"Angela, thank you for your engagement with the Android team so far this quarter. We've really enjoyed seeing you at stand-up, getting previews of designs coming down the pipeline, and having opportunities to provide guidance or feedback related to technical constraints. This collaboration will enable us to build great experiences for Lee, and I appreciate your effort to enable this."
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Design Manager
“Angela, HUGE congratulations on wrapping up the Help for Lee design vision! This project was such a massive undertaking, and you consistently displayed a sustained commitment to this work, through all the challenges and ambiguity that came your way. Help and self-service is a crucial aspect to Lee's experience and to our business. You owned these concepts and brought the vision to life through your research findings and point of view. It's been so rewarding to see and learn from how you approached this work, and to witness you step up as a leader to drive this forward. I loved getting to work with you to bring the Help for Lee story to life! Onward and upward!!"
Want to work with me? Let’s get in touch!
